FAQ

1. What is Gizmo Galaxy?
A; Gizmo Galaxy is a global online store offering the latest and most innovative gadgets designed to make everyday life smarter, easier, and more exciting.
2. Where is Gizmo Galaxy located?
A: We are based in Karachi, Pakistan, but we proudly ship our products worldwide through trusted international couriers.
3. Do you offer international shipping?
A: Yes! We deliver to most countries around the world. Shipping times may vary depending on your location.
4. How long does delivery take?
A: Orders within Pakistan usually arrive in 3–7 business days, while international deliveries can take 7–14 business days.
5. Are your products original and tested?
A: Yes, all our gadgets are authentic, quality-checked, and tested before dispatch to ensure you get the best experience.
6. How can I track my order?
A: After your order is shipped, you’ll receive a tracking link via email so you can follow your package in real time.
7. What if my order is delayed or lost?
A: If your order doesn’t arrive on time or gets lost during shipping, our support team will assist you immediately and ensure a replacement or full refund.
8. What payment methods do you accept?
A: We accept Visa, MasterCard, PayPal, Apple Pay, and international debit/credit cards for global customers. Within Pakistan, we also accept Cash on Delivery, Bank Transfer, Easypaisa, and JazzCash.
9. Can I cancel or change my order?
A: Yes, you can cancel or modify your order within 24 hours of placing it. After that, it may already be processed for shipping.
10. How can I contact Gizmo Galaxy?
A; You can contact our team anytime at support@gizmogalaxy.com or through the contact form on our website. Our support team replies within 24 hours.